betjelly | Responsible Gaming — Bet Safely and Stay in Control

1What Responsible Gaming Means

Responsible gaming means treating betting purely as a form of entertainment — not as a source of income or a way to solve problems. BetJelly believes betting is at its best when it has no negative impact on your life.

Responsible gaming at BetJelly comes down to three core principles: knowing your limits, taking breaks when needed, and asking for help without hesitation. Our platform provides all the tools and support to make that happen.

Keep in mind: Responsible gaming isn't a sign of weakness — it's what sets a smart, self-aware player apart.

Online betting is growing fast in Bangladesh. But like any form of entertainment, it can become a problem when taken too far. At BetJelly, your well-being always comes before profit.

2Signs of Problem Betting

Problem betting doesn't happen overnight. Changes appear gradually, and spotting them early can help you avoid bigger issues. Watch out for these signs:

Chasing losses with repeated bets — driven by the mindset of "I'll win this time."

Lying to or hiding your betting activity from family or friends.

You're using money set aside for essential expenses or savings to fund your betting.

Feeling restless or irritable when you're not betting, or struggling to focus.

Prioritising betting over work, studies, or family responsibilities.

You keep breaching the limits you set for yourself and can't seem to stop.

Betting is causing you stress, anxiety, or sleep problems.

If you identify with more than 2 of the above signs Contact BetJelly Support right away or take advantage of the self-exclusion option.

3Check Yourself — Answer Honestly

Answer the following questions honestly. If most of your answers are "yes", take a step back and seek help:

1

Do you sometimes bet more than your set budget?

2

After a loss, do you feel frustrated and want to bet more to win it back?

3

Is time spent betting cutting into your family time or work commitments?

4

Are you putting your winnings straight back into more bets instead of keeping them?

5

Does a day feel incomplete without placing a bet?

6

Do you hide or avoid talking about your betting with the people close to you?

7

Have you tried to stop betting but couldn't?

If you answered "Yes" to 3 or more questions, please speak with BetJelly's Responsible Gaming team. Asking for help is the bravest thing you can do.

4Set Limits on BetJelly

BetJelly gives you five types of limits to set on your account. All of them can be activated at any time from your Account Settings:

💵

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit.

📉

Loss Limit

Betting will automatically stop once you hit a set loss amount.

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Time Limit

Set a daily limit on how long you play each day.

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Session Limits

Set a limit on how long you play in a single session.

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Cooling-Off Period

Pause your account for anywhere between 1 and 30 days.

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Alert System

You'll receive SMS and email notifications when you're approaching your limit.

Important: Lowering your limit takes effect immediately. Raising it requires a 24-hour waiting period — this is intentional, to prevent decisions made in the heat of the moment.

5How to Set Up Self-Exclusion

If you feel like you need some distance from betting, use BetJelly's self-exclusion feature. It's completely confidential and takes effect immediately.

1

Go to Account Settings

Log in and click "Responsible Gaming" from your profile menu.

2

Choose Your Exclusion Period

Choose from 1 week, 1 month, 3 months, 6 months, 1 year, or permanent.

3

Confirm

Verify your identity to confirm the request. Your account will be suspended immediately.

4

Come Back When You're Ready

Once the period ends, you can contact support to reactivate your account. A 24-hour cooling period will still apply.

Permanent Exclusion: Permanent self-exclusion means your account can never be reopened. Think carefully before making this decision. The BetJelly support team is here to help you choose the right path.

610 Tips for Safe and Enjoyable Betting

Follow these proven tips to play safely on BetJelly for the long term:

Set Your Budget First: At the start of each month, decide how much you'll spend on betting — and stick to it, no exceptions.
Think of Betting as Entertainment: Think of betting like going to the cinema or dining out — it's entertainment spend, not an investment with guaranteed returns.
Never Bet Under the Influence or When Emotional: Betting when you're upset or emotionally charged increases the risk of poor decisions.
Know When to Stop After a Win: When you hit a big win, set some aside. Putting it all back into betting is never the smart move.
Take Regular Breaks: Long, unbroken sessions cloud your judgment. Take a 15-minute break every hour.
Never share your login details: Letting someone else use your account can lead to financial loss and legal issues.
Don't Open Multiple Accounts: This is a violation of BetJelly's terms, and all associated accounts and balances may be forfeited.
View Statistics: Review your betting history once a month. Identify where you're losing the most.
Talk to Your Family: Talk openly with your family about betting rather than hiding it. Having their support makes it easier to stay in control.
Keep Other Hobbies: Life has more to offer than betting — enjoy sports, movies, or time with friends too.

7Important Information for Parents

BetJelly is strictly an 18+ platform. If you have children or teenagers under 18 at home, please take the following steps:

Always keep your BetJelly account password and login details private.
Always log out of your browser on shared devices and never save your password.
Enable parental controls on your device to prevent minors from accessing betting sites.
Have an open conversation with your child about the risks of betting.

If you think your child is using BetJelly: Reach out to support@betjelly.fun immediately. BetJelly will investigate promptly and take the necessary action.

8Where to Get Help

If you or someone close to you is struggling with a betting addiction, help is available through the following resources:

BetJelly Support: Help CenterGo to or email support@betjelly.fun. The Responsible Gaming team is available 24/7.
Family & Friends: Talk to someone you trust. Don't fight this alone — reach out for help.
Mental Health Support: Seek advice from the National Institute of Mental Health (NIMH) in Bangladesh or your nearest government hospital.
Self-Exclusion: Contact support now to temporarily suspend your BetJelly account.

You Are Not Alone: Reaching out for help on BetJelly is nothing to be ashamed of. Our team handles every request with complete confidentiality. Your well-being is our top priority.

At BetJelly Responsible Gaming — Keep the Fun, Keep the Control

Go to Account Settings

Choose Your Exclusion Period

Confirm

Come Back When You're Ready